Outsource & Save will answer and address all incoming calls. As your volume of calls in crease, we will increase our capacity to match your needs.
When calls are answered, they will then be directed or connected to the appropriate department(s) or person/personal as it is defined by our clients during implementation.
No customer left behind. All incoming calls and inquiries will be address by our operators. Whether the inbound inquiry was made via email, text, call, or website message our operators got you covered.
Operators listen to voicemails left to the general company mailbox and respond to each call that was missed with 3 hours.
Customers will never have to wait on hold longer than 1 minute, guaranteed.